Need Help with Account!! - Guild Wars Forums

Silentt · Mar 27, 2010, 10:49 PM // 22:49

Before I contact ncsoft's horrible account support, I would like to ask some questions!

I used to play GW ages ago. I remember my account name and everything and also my ncsoft account name. But for some reason GW is not login name is not working and GW is not displaying on my MASTER NC Account.

Did they change the whole system at some point?

I used to play 2005-2007 ish! So its been a while.

Thanks in Advance.

Arduin · Mar 27, 2010, 11:25 PM // 23:25

Did you enter a name of one of your characters?

Hyperventilate · Mar 28, 2010, 12:12 AM // 00:12

If you did not enter the name of one of your characters, you will need to do that now. It's the security question. If you did that, and everything is still bunked, you may have forgotten the exact spelling of your character, or, if the worst has happened, your account has been compromised. If you can prove the account is yours, Support should be able to sort it out in a couple days.

Best luck in that.

Silentt · Mar 28, 2010, 03:20 AM // 03:20

No idea what happened. It worked now >_>.

Mods can close thread. Thx for advice.

Mar 27, 2010, 10:49 PM // 22:49	#1
Silentt Ascalonian Squire Join Date: Oct 2006	Need Help with Account!! Before I contact ncsoft's horrible account support, I would like to ask some questions! I used to play GW ages ago. I remember my account name and everything and also my ncsoft account name. But for some reason GW is not login name is not working and GW is not displaying on my MASTER NC Account. Did they change the whole system at some point? I used to play 2005-2007 ish! So its been a while. Thanks in Advance.

Mar 28, 2010, 03:20 AM // 03:20	#4
Silentt Ascalonian Squire Join Date: Oct 2006	No idea what happened. It worked now >_>. Mods can close thread. Thx for advice. Last edited by Neo Nugget; Mar 28, 2010 at 04:00 AM // 04:00.. Reason: Done and done.

Mar 27, 2010, 11:25 PM // 23:25	#2
Arduin Grotto Attendant Join Date: May 2005 Location: The Netherlands Guild: Limburgse Jagers [LJ] Profession: R/	Did you enter a name of one of your characters?

Mar 28, 2010, 12:12 AM // 00:12	#3
Hyperventilate Krytan Explorer Join Date: Nov 2007 Location: Somewhere in California Guild: I Gots A Crayon [Blue] Profession: Me/Mo	If you did not enter the name of one of your characters, you will need to do that now. It's the security question. If you did that, and everything is still bunked, you may have forgotten the exact spelling of your character, or, if the worst has happened, your account has been compromised. If you can prove the account is yours, Support should be able to sort it out in a couple days. Best luck in that.